SHOPPING TOOLS

Accounts & Services

• How do I keep my personal information safe?
• How do I update my mailing address?
• How do I get added to your mailing list?
• How do I unsubscribe from your mailing list?
• How do I reset my password?
• How do I Sign In to My Account?

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Order Basics

• What payment methods do you accept?
• Having trouble checking out?
• Why is my credit card information not being accepted?
• Why am I getting an error message when I try to submit my order?

Offers

• How many promo codes can I redeem on my order?
• Where are my free items?
• The offer sold out. Can I get a rain check?
• What are your current offers and promotions?
• Can prices vary between stores and BathandBodyWorks.com?
• Why isn't my promo code working?

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